Infrastructure

INFRASTRUCTURE

At Virgo Networks, we work hard to deliver a reliable service platform upon which our customers can depend. Doing this involves a carefully designed blend of hardware, software and facilities, continuously evolving to meet the requirements of upcoming applications and demand.


Servers

Virgo Networks only use high quality, branded server hardware from Hewlett Packard Enterprise.

High quality hardware provides increased reliability, resulting in a reduced requirement for hardware maintenance and replacement. Should the need for replacement components arise, we keep stock of all of the common parts used in our servers to ensure that any problematic hardware can be replaced immediately without delay or interruption to service.

Our platform is based upon Linux KVM virtualisation and Ceph block storage technology, providing us with unrivaled scalability, performance and stability.

We use a combination of Linux and Microsoft Windows operating systems on our servers, with our shared and reseller hosting packages being served from Linux systems running the InterWorx control panel.


Transit & Connectivity

Using Extreme Networks hardware, our network has been designed with scalability and performance in mind. Our network has been designed to eliminate single points of failure, with redundant hardware and diverse cabling topologies, resulting in our ability to offer a resilient 1Gbps access layer, with a multi-gigabit backbone.

We make use of multiple upstream providers, including Cogent Communications, Level 3, NTT Communications and Virgin Media. We have direct conncetions into Linx and IXManchester, where peering is available with over 500 other ISPs, transit providers and service operators.

Virgo Networks has over 40Gbps of external transit capacity available to our customers, and continue to forge new partnerships and peering agreements, ensuring that we'll always be able to meet the needs of those who depend on us!


Datacentre Facilities

The majority of our hardware is located in the Reliance House Datacentre, just outside of Newcastle upon Tyne.

The datacentre is situated within easy reach from the city centre and Newcastle Central Station, with excellent road links to the A1 and Newcastle International Airport. The site is secured with an extensive high-definition CCTV system, 24 hour security presence and centralised digital access control. A 6 foot high metal perimeter fence surrounds the facility, which is un-marked to keep a low-profile.

The Reliance House Datacentre has a dedicated connection to the adjacent Northern Powergrid electricity substation, ensuring the highest levels of availability for power from the regional distribution network. In the unlikely event of a power failure, the datacentre features an on-site backup generator which can be used to provide power to the datacentre and its associated hardware indefinitely, thanks to comprehensive fuel supply contracts. A high capacity UPS is provided in an N+1 configuration to supply power whilst the generator is starting. Switching is automatically controlled, with operation supervised by the automatic building control system.

Inside the datacentre hardware is cooled with the use of multiple DX air-conditioning units, with racks arranged in a "hot aisle, cold aisle" topology. A cold aisle containment system (CACS) is installed to ensure correct airflow through equipment, from front to back. The datacentre also makes use of atmospheric cooling, taking cool air from outside the building to reduce total energy consumption. The system is connected to the automatic building control system, ensuring that the cold-aisle inside the datacentre remains between 20 and 25 degrees celcius, at 45 to 55% relative humidity.

A dual ionisation/smoke detection system is installed throughout the datacentre, with Tyco Inergen "clean-agent" fire suppression technology to protect vital hardware and infrastructure. In the unlikely event of a fire, the system can safely extinguish flames without the risk of damage to other equipment in the facility.