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We use high quality hardware from vendors such as HP Enterprise, Juniper, Raritan and SanDisk to ensure the highest levels of reliability and performance.
We've partnered with leading datacentre providers to ensure we get the best security, service and resources, in excellent locations, at affordable prices!
Our network is served by a range of carriers, with direct high-speed connections to multiple Internet exchange points.
Our services are resilient and reliable. Wheather for work or play; with Virgo Networks you'll get a service you can depend on.
We've assembled a team of passionate and skilled engineers, who work tirelessly to keep your services running day and night. They're also ready and waiting if you need to ask for help!
Our services are provisioned using a carefully selected stack of software products, ensuring an easy-to-use yet powerful self-service experience.
At Virgo Networks, we work hard to deliver a reliable service platform upon which our customers can depend. Doing this involves a carefully designed blend of hardware, software and facilities, continuously evolving to meet the requirements of upcoming applications and demand.
In the sections below you will find more details on the various aspects of our infrastructure, and how this all comes together to help us provide an exceptional service our customers can rely on!
The majority of our hardware is located in the Reliance House Datacentre, just outside of Newcastle upon Tyne.
The datacentre is situated within easy reach from the city centre and Newcastle Central Station, with excellent road links to the A1 and Newcastle International Airport. The site is secured with an extensive high-definition CCTV system, 24 hour security presence and centralised digital access control. A 6 foot high metal perimeter fence surrounds the facility, which is un-marked to keep a low-profile.
The Reliance House Datacentre has a dedicated connection to the adjacent Northern Powergrid electricity substation, ensuring the highest levels of availability for power from the regional distribution network. In the unlikely event of a power failure, the datacentre features an on-site backup generator which can be used to provide power to the datacentre and its associated hardware indefinitely, thanks to comprehensive fuel supply contracts. A high capacity UPS is provided in an N+1 configuration to supply power whilst the generator is starting. Switching is automatically controlled, with operation supervised by the automatic building control system.
Inside the datacentre hardware is cooled with the use of multiple DX air-conditioning units, with racks arranged in a "hot aisle, cold aisle" topology. A cold aisle containment system (CACS) is installed to ensure correct airflow through equipment, from front to back. The datacentre also makes use of atmospheric cooling, taking cool air from outside the building to reduce total energy consumption. The system is connected to the automatic building control system, ensuring that the cold-aisle inside the datacentre remains between 20 and 25 degrees celcius, at 45 to 55% relative humidity.
A dual ionisation/smoke detection system is installed throughout the datacentre, with Tyco Inergen "clean-agent" fire suppression technology to protect vital hardware and infrastructure. In the unlikely event of a fire, the system can safely extinguish flames without the risk of damage to other equipment in the facility.
We utilize multiple upstream providers, including Cogent Communications, Lumen Technologies, NTT Communications and Virgin Media. We have direct conncetions into Linx and IXManchester, where peering is available with over 500 other ISPs, transit providers and service operators. We are connected into these carriers and facilities via a redundant, multi-pathed fibre network, ensuring that we are always online.
Virgo Networks has over 40Gbps of external transit capacity available to our customers, and continue to forge new partnerships and peering agreements, ensuring that we'll always be able to meet the needs of those who depend on us!
We only reside inside carrier neutral datacentre facilities, meaning we can provide a wide range of bring-your-own-carrier solutions to customers who have specific requirements. We are able to provide rooftop access for satelite or radio equipment, in addition to connectivity into the UKs leading residential and commercial ISP networks such as those owned by Openreach, Virgin Media and CityFibre.
Virgo Networks only use high quality, branded server hardware from Hewlett Packard Enterprise.
High quality hardware provides increased reliability, resulting in a reduced requirement for hardware maintenance and replacement. Should the need for replacement components arise, we keep stock of all of the common parts used in our servers to ensure that any problematic hardware can be replaced immediately without delay or interruption to service.
Our platform is based upon Linux KVM virtualisation and Ceph block storage technology, providing us with unrivaled scalability, performance and stability.
We use a combination of Linux and Microsoft Windows operating systems on our servers, with our shared and reseller hosting packages being served from Linux systems running the InterWorx control panel.